Average service price

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$ 2342
Interstate move average
53% less than market avg.
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15 reviews

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Chris
Oct 30, 2017
Long-distance move from Greenwich, CT to New Orleans, LA

Great sales process but they failed where it mattered most.

- Key got my business because their sales associate did a great job on the phone. Not pushy, just answered my questions and added good ideas.
- Scheduling was fine. The truck was a couple of hours late for the pickup which caused a little stress.
- Packing was adequate.
- Delivery was reasonably fast.
- The largest and most valuable piece was missing. A desk. How do you lose a desk? This is "Moving 101": Get all goods from Point A to point B. Weeks and weeks of waiting and courteous promises to search the warehouse ended with nothing. The only plausible scenario is theft. The desk was rare and a family treasure and insurance is inadequate to come close to covering it. My loss was far greater than the cost of the shipment. I will never repeat this mistake.

Move size: Partial Move Service cost: $2000

Jules
Jun 21, 2011
Long-distance move from Massachusetts to Texas

Very unhappy.

While they seemed good at first, courteous, responsive, gave me an excellent quote and had an excellent rating on BBB.com - I completely regret signing a contract with them. I signed with them months in advance only to find 4 days before I was set to move that they would not move me since I was not a large move (not worth their time), they decided that they couldn't find anyone to move me. I was doing a long distance move and luckily, had given myself enough time in between actually packing up my things into a van and flying to my new home. At least they were nice enough to call me 4 days before to let me know to research other movers. I wished that they'd told me sooner since I already told a lot of the movers I'd contacted previously that I'd already found someone to move me. Don't bother with this company if you're a "small move" because they'll conveniently find a way to encourage you to find someone else if they decide that you're not worth it.

Service cost: $1200

Official company response

We are sorry about your experience with us. Even though we disagree with your comment about you being a "small move" and " not worth our time" we could have done better in updating you in advance or even during the reservation process.
We apologize for this.

Gloria
Nov 24, 2014
Long-distance move from New Jersey to Minnesota

It took a while.

It took nearly a month to move my goods from NJ to Minnesota but that is what I agreed to. My move did consist of mostly boxes and very little furniture so I may be a bit one-sided in my review but I was afraid that when what I did ship arrived, I'd be appalled at either damage or stolen items since it had been stored and out of my control for so long. Not the case at all. There were a few dinged boxes and upon opening one marked fragile, a delicate glass was broken but I chalked it up to the way I packed it. Otherwise, I am thoroughly pleased with this moving company, their respectful and professional employees and will highly recommend them to all concerned.

Service cost: $1235

Official company response

Thank you for your business and for the kind review.
We wish you all the best!

Key Moving.
www.keymoving.com.

Tanya
Nov 27, 2013
Long-distance move from Pennsylvania to Maryland

Fradulent Pricing & Billing.

I received a binding estimate for moving services with Key Moving & Storage. The estimated was based on a cubic footage estimate after I supplied a completed inventory list of items included in the move. I inflated the number of items 30% to ensure that the estimate was accurate.  The sales representative also advised me that the cubic footage would be clearly marked inside the moving truck. At the time of the move, I learned that the cubic footage was not clearly marked inside the truck. The mover also advised me that he was uncertain that the cubic footage quoted on the binding estimate would be sufficient for the move. I advised the mover to prioritize moving the larger items into the moving truck and to advise me as they approach the cubic footage quoted in the estimate and I would hire a different moving company to handle the remaining items. The mover agreed to my request; however, the mover proceeded to load smaller items in the truck which resulted in lack of space for the bulky items. I repeatedly reiterated my request to the movers to place the larger items in the truck, the mover assured me there was sufficient space in the truck. The mover subsequently informed me that I exceeded the cubic footage estimate and would exceed my binding estimate, although I initially requested to be advised prior to reaching the cubic footage capacity. As a result, I asked the mover to remove some of the boxes from the truck to make room to move the larger items (per my initial and repeated requests) without exceeding the estimated cubic footage in the binding estimate. The mover proceeded to ask for me to "take care" of his moving team and "make him a deal", so he would move all of my items. I inquired what he meant and he continued to be evasive. I asked for a quoted price and he reiterated that I needed to "take care" of his "guys" and that I should "make him a deal". Ultimately, I paid cash over the quoted amount to "take care" of "his guys" after the mover's continuous harrassment. I was left with additional charges to move the smaller items and trashing several other items as a result of what turned to be a "grossly inaccurate" cubic footage estimate, despite my best efforts to protect myself. I made a split payment for the move (cash and credit) and the mover double-charged my fiance's credit card. I emailed the Key Moving & Storage sales representative asking a return call to discuss services provided and was never contacted. I was unable to reach the sales/customer service department after my move.

Service cost: $2300

Official company response

We are sorry to hear about your recent experience with us. We are in the process of making changes to our lines of communications with our customers during the move. We disagree about the over charge on the credit card. We charge the amount that was on the slip.

Sam
Feb 16, 2016
Local move within New York

Top notch moving company.

The best moving company I have used thus far. The crew were very professional,cleaned up and took all of there garbage. They also gave a courtesy call to let me know that were within a half hour of reaching my residence. I would with out a doubt recommend key movers to anyone looking for a reliable and affordable moving company. I will for sure use them for my next move.

Service cost: $1100

Official company response

Thank you for your business and for the kind review.
We wish you all the best!

Key Moving.
www.keymoving.com.

Meredith
May 17, 2012
Long-distance move from Pennsylvania to California

Excellent Service and Delivery! Would recommend for cross country move.

When I knew I was moving to California from Philadelphia, I didn't realize what it would take to find a reputable mover. I heard horror stories all over the internet.I did a TON of research and Key Moving and Storage did a perfect job. They said they'd be there at a certain time and they were, and they were professional too. Scott alleviated my fears because moving was stressful enough. My things came today completely intact. The quote was nearly to the dollar after I had sent Scott my number of boxes after I packed. There were no surprises and no drama. Thank you Key Movers!

Service cost: $1999

Official company response

Thank you for your business and for the kind review.
We wish you all the best!

Key Moving.
www.keymoving.com.

Andrea D.
May 14, 2014
Long-distance move from New Jersey to Massachusetts

Top Notch Moving Company.

Did my research and found Key Moving online. Same day a colleague of mine recommended them. I was relocating for work from NJ to Boston and looking for a company with excellent service and know-how in handling tricky logistics at both ends of my move (heavy furniture, lots of packing, difficult building restrictions in Boston, time restrictions, the works). They came through on time, on budget, nothing broken..handled a tough move like a pro! I could not be more pleased. Working with Scott and his team was a surprisingly great experience.

Service cost: $1870

Official company response

Thank you for your business and for the kind review.
We wish you all the best!

Key Moving.
www.keymoving.com.

William
Mar 01, 2015
Long-distance move from Connecticut to Nebraska

Thieves.

Job # 106262
They packed my house for move across the country. I tipped the movers very well.
The driver arrived at my new house by himself. I had to unload all the furniture with the driver as he had no help. Couch, bedroom set, mattresses, etc. I noticed my snowmobile bag was missing that included all my very expensive gear like helmet, boots, bib, jacket, undergarments, gloves etc.valued at least $3000. The bag was marked on moving checklist as making its way on the truck at original location except it never got to my new residence. After months of contacting key moving they offered me $135 in return. Stay far away from this company As their insurance is non existent and the owner will not help you when robbed of your belongings.

Service cost: $2000

Official company response

We are sorry to hear about your recent experience with us.

Arun Banerjee
Aug 22, 2015
Long-distance move from New Jersey to California

Absolute thieves.

They are a scam company - don't trust them at all. They will everything possible to increase your cubic foot in the truck to increase their price on the moving day, their personnel are unprofessional , will ask for inflated tips else threaten to damage your stuff, will complain all the time and for moving days and beyond don't expect any customer service. Their packing and moving quality is shoddy at best. People to watch out for are Sam and their sales guys including Bobby Tebele. I made it a mission to protect people from these horrible company since I have moved with this company cross country from NJ to CA.

Service cost: $8500

Official company response

We are sorry to hear about your recent experience with us. Even though we don't agree to all the points you made in your remarks, we have made some changes in how our lines of communications with our customers is operated. We are sorry for your experience.

Sean C.
Apr 28, 2011
Local move within New York

Key should be avoided.

These guys refused to take apart furniture as promised and were abusive to my belongings in front of me. They were rude to the point of being openly insulting and aggressively insisted that I tip them. They also stole of all things a towel from my former home, making it rather difficult to shower once I was done packing. Key Moving shouldn't be in business.

Service cost: $1600

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These reviews are the subjective opinions of MoveAdvisor members and not of MoveAdvisor itself.

Company Info

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Key Moving and Storage has registered their account, so they will be able to see and respond to your reviews publicly.

Their address is 327 Walnut Avenue, Bronx, NY, 10454, but movers usually cover a much larger area.

Company Notes

Key Moving and Storage is a full-service, family-owned-and-operated moving company with locations in New York City and Northern New Jersey.
For nearly ten years, Key Moving and Storage has been recognized in the media as a rising star among New York moving companies and has been involved in numerous enterprises in the tri-state area and beyond. By employing experienced consultants and movers, utilizing the most cutting-edge equipment and moving trucks and offering unparalleled service.

About the Business

Key Moving & Storage, Inc. moving reviews. Read Key Moving and Storage mover reviews and Key Moving & Storage moving company ratings.

Licenses & Certificates for Key Moving and Storage

To legitimately operate within the State of New York, Key Moving and Storage is required to have a valid New York State Department of Transportation license (NYDOT). If they perform interstate moves, they are also required to be registered with the FMCSA.

To legitimately perform interstate moves, moving companies must be registered with the FMSCA (Federal Motor Carrier Safety Administration). Click on the Key Moving and Storage license numbers for the government record information:

ICC MC number: 470484
(Interstate Commerce Commission Motor Carrier number)

US D.O.T.: 1169441
(US Department of Transportation number)

Local State License: NYDOT T-36075
New York State Department of Transportation. To verify the license, contact NYDOT at (800) 786-5368, or e-mail at nymoving@dot.state.ny.us

Want more detailed information on licenses? See our detailed guide on moving company regulations here.

What is Key Moving and Storage cost for interstate moves?

From 13676 reviews of people moving long ditance, we concluded that the market average costs are around $4992 when moving long-distance.

For Key Moving and Storage, we estimate that their average long-distance moving costs will be around $2342, based on 10 long distance moving reviews.

This could mean that long-distance moving services costs of Key Moving and Storage for moving between states is cheaper with about 53% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed Key Moving and Storage. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on Key Moving and Storage - a professional company located in 327 Walnut Avenue, Bronx, NY, 10454. Discover Bronx, New York moving companies.

*MoveAdvisor may not be affiliated with Key Moving and Storage and the estimates may be provided from other professional movers in our network.

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